CPS (Child Protective Services)

Note to Volunteers

  1. We can not guarantee the LGBT affirmation or sensitivity training of these contacts

  2. Callers can ask about what support can be offered before giving any identifying information

  3. Callers always have the right to hang up if they do not feel safe giving their contact information to CPS.

  4. To be used only if the caller specifically requests.

Each state and area has different criteria.  Some areas have specific Child Abuse Hotlines, some are Child Protective Services, and some are the local sherif or police department.  Callers can ask about what type of support can be offered before giving any identifying information.

The majority of these numbers will be answered by Mandated Reporters, meaning the information dealing with abuse is required by law to be reported on to the proper authorities.  Caller can ask if they are speaking to a mandated reporter.  If the caller is asked to give any identifying information, it may be used in a Child Protective Services (CPS) investigation, which may involve contacting parents or legal guardians. 

Caller has the right to ask if the information they are giving will be anonymous and confidential and can decide if they feel safe continuing the conversation.  

Caller has the right to hang up if they don't feel safe.