There can be times when using the phone to find support might not feel safe or comfortable.

We provide a confidential space online. Here you can connect with a trained LGBTQIA+ peer support volunteer to have a web-based conversation. We discuss many different issues and concerns including, but not limited to, coming out issues, gender and/or sexuality identities, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safer-sex information, suicide, and much more. 

Along with peer support, listening, and affirmation, our volunteers can access the largest LGBTQIA+ resource database of its kind in the world (www.LGBTnearMe.org) to provide additional resources.

Hotline calls can be answered from the United States and Canada, while online chats are available from anywhere in the world. As long as you have access to our website and are able to have a conversation in English, we are here for you.

We provide a safe space while on a chat.

All of our peer support volunteers are trained and identify as part of the LGBTQIA+ community.

Our chats are confidential. We don’t know who you are.

There are no transcripts made of your conversation.

If you would like us to search for local resources near you, we might ask for your zip code/postal code or city, state, or country. We will never ask for your exact address.

Sometimes our conversations can be heavy, and a person might need to end the chat. That’s ok. You will not be judged, and we’re very glad you chatted for the amount of time you did.

We don’t call other suicide hotlines, 911, or rescue services on your behalf. While we will not make those calls for you, we will do our best to provide you with the phone numbers to call for yourself if you choose, and we will stay on the line if you like (The exception is if you make a credible threat to someone else).

If you attempt to start a chat during open hours and can’t get through, that means that all of our volunteers are currently chatting with other people. Please try back in a few minutes. Should you still not be able to get through, you are always welcome to email us at help@LGBThotline.org.